Thank you!

Your matching call is booked. We've sent the meeting invite and details to your email and WhatsApp — keep an eye out, it usually lands within a few minutes.

Free 20–30 min call

Matched within 48 hours

Private & judgment-free

Free 20–30 min call

Matched within 48 hours

Private & judgment-free

Free 20–30 min call

Matched within 48 hours

Your next steps

What happens next

Here's exactly how things go from here — no guesswork, no surprises.

Step 01 · Now

Check your email & WhatsApp

Your meeting invite is on its way, along with a short matching questionnaire. It usually arrives within a few minutes of booking.

Step 02 · Before the call

Fill the matching questionnaire

Takes about 5 minutes. It helps your Therapy Experience Manager understand you before you even speak — so the call is all about you, not paperwork.

Step 03 · On the call

Talk to your Therapy Experience Manager

An in-house psychologist listens to your concerns, your goals, and what you're looking for in a therapist. Share as much or as little as you like.

Step 04 · Within 48 hours

Get your therapist match

We share your recommended therapist — and explain exactly why they fit you, drawn from 40+ factors. If something's off, we'll tell you that too. 100% transparent.

Step 05 · Your schedule

Book your first session

We help you pick a time that works for you and take care of all the logistics, so you can simply show up and start.

Step 06 · Ongoing

We stay in your corner

Your Therapy Experience Manager checks in regularly, takes your feedback, and fine-tunes things so therapy keeps working for you.

— Your next steps

What happens next

Here's exactly how things go from here — no guesswork, no surprises.

Step 01 · Now

Check your email & WhatsApp

Your meeting invite is on its way, along with a short matching questionnaire. It usually arrives within a few minutes of booking.

Your meeting invite is on its way, along with a short matching questionnaire.
It usually arrives within a few minutes of booking.

Your meeting invite is on its way, along with a short matching questionnaire. It usually arrives within a few minutes of booking.

Step 02 · Before the call

Fill the matching questionnaire

Takes about 5 minutes. It helps your Therapy Experience Manager understand you before you even speak — so the call is all about you, not paperwork.

Step 03 · On the call

Talk to your Therapy Experience Manager

Talk to your Therapy Experience
Manager

An in-house psychologist listens to your concerns, your goals, and what you're looking for in a therapist. Share as much or as little as you like.

Step 04 · Within 48 hours

Get your therapist match

We share your recommended therapist — and explain exactly why they fit you, drawn from 40+ factors. If something's off, we'll tell you that too. 100% transparent.

Step 05 · Your schedule

Book your first session

We help you pick a time that works for you and take care of all the logistics, so you can simply show up and start.

Step 06 · Ongoing

We stay in your corner

Your Therapy Experience Manager checks in regularly, takes your feedback, and fine-tunes things so therapy keeps working for you.

Here's exactly how things go from here — no guesswork, no surprises.

— A gentle heads-up

How to prepare for your call

There's nothing you have to do to get ready — but a few small things can make the conversation feel easier.

Find a quiet spot

Pick a private, comfortable space where you can talk freely without interruptions.

Set aside ~25 minutes

The call is short. A little uninterrupted time is all you really need.

Note what's on your
mind

Jot down what's been bothering you and what you'd like therapy to help with. No essays required.

Just be yourself

There are no right answers and nothing to prove. It's a warm, judgment-free chat.

Good to know: the matching call is completely free, happens online over a video call, and is led by a real, in-house psychologist — never a salesperson.

Find a quiet spot

Pick a private, comfortable space where you can talk freely without interruptions.

Set aside ~25 minutes

The call is short. A little uninterrupted time is all you really need.

Just be yourself

There are no right answers and nothing to prove. It's a warm, judgment-free chat.

Note what's on your
mind

Jot down what's been bothering you and what you'd like therapy to help with. No essays required.

Find a quiet spot

Pick a private, comfortable space where you can talk freely without interruptions.

Set aside ~25 minutes

The call is short. A little uninterrupted time is all you really need.

Note what's on your
mind

Jot down what's been bothering you and what you'd like therapy to help with. No essays required.

Just be yourself

There are no right answers and nothing to prove. It's a warm, judgment-free chat.

— A gentle heads-up

How to prepare for your
call

There's nothing you have to do to get ready — but a few small things can make the conversation feel easier.

Good to know: the matching call is completely free, happens online over a video call, and is led by a real, in-house psychologist — never a salesperson.

Good questions

About your matching call

The things most people wonder about before their first conversation with us.

It's a short, free conversation with a Therapy Experience Manager (TEM) — an in-house psychologist and matching expert at Elfina.

It usually takes 20–30 minutes and happens online over a video call.

A Therapy Experience Manager: a qualified, in-house psychologist trained to understand your needs.

Not at all. Share only what you're comfortable with. The TEM may ask about your concerns, goals, and preferences — like a therapist's gender, language, or style — but there's no pressure to open up all at once.

Yes. Your conversations are private and protected. We follow strict ethical and professional guidelines, and nothing you share is disclosed without your consent — except in rare situations involving immediate safety.

Typically within 48 hours of your call. We analyse your profile across 40+ factors and share your recommended therapist along with the reasons they're a good fit. 94% of our clients find the right match on the very first try.

That's completely okay. We take regular feedback, and if something isn't working, we'll help you switch — no awkward conversations needed. Our goal is the right fit, not just any fit.

The matching call is free. After that, most therapists on Elfina charge between ₹2,000 and ₹2,500 per session, depending on their experience. We'll always be upfront about costs before you book anything.

No problem at all. Just reply to the confirmation message on WhatsApp or email, or message us on WhatsApp, and we'll find a new time that suits you.

Need to talk to someone before your call? You don't have to wait. If you're in distress, you can reach the Vandrevala Foundation helpline at 1860 266 2345 (24×7), or Snehi at +91 95822 08181.

— In the meantime